Returns & Refunds
Returns, Hygiene & Refunds
Unworn pants with original tags attached are eligible for return within the stated window. Innerwear and intimate sets follow strict hygiene conditions, so please review the standards below before initiating a return.
Return process
How a return works
01
Request a return
Contact our support team to start your return. Include your order number and the items you wish to return.
02
Pack the item
Return pants with original tags attached and unworn. Innerwear and intimate sets must be unused, unwashed, and in original hygienic packaging.
03
Pickup and inspection
We verify pickup and inspect each returned item against our stated conditions before any refund is processed.
04
Refund disbursement
Approved refunds are issued to your original payment method or bank account. Processing timelines depend on your bank or payment provider.